Firstly some background information. I pay around £13 a month for a UGC cinema pass. This entitles me to see as many movies as I can fit in. I make liberal use of this and end up watching some £30 worth of movies a month maybe more. All in all it's a great deal and I definitely am glad I took up subscription.
So now why am I telling you this?
Well Star Wars is out next week and I would like to book tickets. I have however been told I am not allowed to book a ticket in advance using my cinema pass. I must turn up on the day and hope they have availability. What the heck is up with that? I pay money in advance each month and now I'm being told that it's not good enough to book advance tickets. I booked tickets in advance to go see Downfall this past week, yet Star Wars is a no-no.
They offered no explanation and in the brief time I had to pursue the matter, I could get no sense from them. I am now prepped to make a big fuss about this it's fecked up beyond belief that they expect me to queue in hope there are tickets left.
I know they'll reap lots of cash from this, not only from those wanting to see the movie but those with passes who book anyway to ensure they don't get left in limbo. Something does need to be done to sort this out as it is taking the mick out of those already paying them per month.
I'll have more to say on this later on once I do get in touch with a manager or some such like.
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